Referrals
Connecting service users and patients to the services and support they need with referral pick-up management built-in.
Your referral management system, connecting service users to additional practitioners with ease and simplicity.
Refer service users directly to additional practitioners, without tons of admin or letters back and forth.
The Referral Management system streamlines and speeds up referrals across all sectors, getting your people access to the right support, when they need it.
One in five people with a GP referral for specialist care had bounced back to general practice because:
- They’d been referred to the wrong service
- Their referral appointment was cancelled
- They’d been taken off the waiting list
- They didn’t hear back about their referral
Healthwatch, 2023
The PDH platform supports quick and easy referrals to third party providers ensuring all the required referral information is available to the organisation accepting the referral.
Automates actions to reduce errors and admin time
Information and referrals are visible to both practitioners and service users
Integrates with appointment management system for seamless follow-up
Connecting service users to the expertise they need
Many service users require a multi-disciplinary, cross-team approach. And that can be tricky to organise, hard to track and time-consuming to follow up.
The PDH referral management system is designed with these concerns in mind. From a single platform, your team can send referrals to other practitioners, with data held on a single record. Service users and practitioners can access the referral and follow up at appropriate intervals. Automated reminders can be set up for follow ups, and because everything in our PDH Platform can be integrated, you can also include invitations to book or manage existing appointments through our appointment management system.
Key features
- Enables service users to be more involved in follow up and referrals process, by improving transparency and traceability.
- Reduces risk of ‘lost’ referrals, as records are kept electronically, securely and are visible to all parties.
- Interoperable with other parts of the PDH Platform, bringing referrals, appointment management and lots more into a single system.
- Our accreditations enable our referral management system to integrate directly with GPs, hospitals, and other public service IT systems.
Learn how our solutions transform organisations
To find out more about Referrals get in touch
