Providers

Subcontractor management is made simple and transparent with ring-fenced access as required for each contract. Platform access can be enabled to support third-party access to those service users managed by each subcontractor or partners.

A provider management solution that cuts admin while meeting service user, subcontractor and the core team’s needs.

Many service users require a multi-disciplinary, cross-team approach. And that can be tricky to organise, hard to track and time-consuming to follow up when it involves subcontractors.

Manage your providers’ workflow with less administrative burden and connect service users quickly with the support they need. With automated reminders, communication prompts and data that moves with the service user, our Provider Management system creates a joined-up experience for the core team, providers and service users alike.

Contracting out services presents challenges: keeping service users’ data secure, sharing only relevant data with providers and maintaining communication on outcomes and follow up.

The PDH Provider Management solution allows you to do just that. Assigning service users to providers, releasing relevant data via our secure portal and maintaining oversight of outcomes and next steps.

Provider data is imported or integrated into the PDH platform supporting seamless referrals.

Businessman typing on keyboard while colleagues working in background

Accredited and customisable system keeps user data secure

Provider data uploads directly into the service user’s record, travelling with the user

Easily maintain oversight of your providers’ workflow

A single portal that meets your service users’ needs

We believe service users should be able to tell their story once and practitioners should be able to access that data easily. That’s the principle we’ve built our Provider Management system on – a single portal that saves effort, time, frustration and confusion for both staff and service users.

Key features

Sits inside the PDH Platform, which is fully interoperable with most UK public sector IT systems.
Single service user record, improving transparency and access to information for all parties.
Share only the data required with providers, so service users can “tell their story once” while knowing their information is shared sensitively.
Core team and providers can set major and minor goals, record achievements and set target dates with confidence levels customised for any type of service.
Safeguarding notes and referrals are stored with each user and every interaction is recorded as they progress.
Automates reminders for service user, provider and core team, for follow ups, actions and appointments.
Use alongside our appointment and referral management solutions for a fully integrated and streamlined service.
Secure and accredited by major public sector bodies.